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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherri McAteer

Sherri McAteer

July 27, 2026

5  out of  5
rating by Sherri McAteer
"Erin is so responsive and it's a huge help when I'm scatter brained and busy!! She’s always sending what I need right away! Huge help!!"
We responded:
"Sherri…Thankyou so much for the great review and nice comments about Erin! She is a super member of our team!!"
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Cindy Morales

July 10, 2026

5  out of  5
rating by Cindy Morales
"Always quick to answer my questions . Friendly staff!"
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Karina Rojas

July 8, 2026

5  out of  5
rating by Karina Rojas
"Every single time I reach out, whether it be call, text, email or even in person they are always ready to help and quick to reach back out if they’re busy! Erin is very kind and I’m so grateful for all the help! Would definitely recommend insurance with Rob Joiner State Farm"
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William Tonks

June 30, 2026

5  out of  5
rating by William Tonks
"Fantastic to work with! Responsive, informative, and goes the extra mile!"
We responded:
"William....Thank you so much for the fantastic review! We’re thrilled you enjoyed working with us. Our team truly appreciates your kind words—if you need anything in the future, we’re here for you!"
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David Meeks

June 22, 2026

5  out of  5
rating by David Meeks
"Grant Willis helped me over the phone very nicely and efficiently. Customer service is awesome, thank you!"
We responded:
"Thank you so much for the great review! We’re glad Grant Willis was able to help you over the phone quickly and efficiently. We truly appreciate your kind words about our customer service!
"
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Leo Bringeskog

June 18, 2026

5  out of  5
rating by Leo Bringeskog
"Best insurance company around I’ve been a customer with them for many years Erin was extremely helpful as usual answered all my questions her and the rest of the staff at this office are always extremely friendly, helpful, and knowledgeable. helped me lower my bill. They offer competitive rates. They’re local and they care about their customers. If you’re looking for a good insurance company in York County look no further."
We responded:
"Leo...thank you again for the nice comments and the 5 Star review!! We appreciate your business and your confidence in our agency!"
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Ansley Huffaker

June 16, 2026

5  out of  5
rating by Ansley Huffaker
"Extremely nice and helpful!!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you found our team extremely nice and helpful. We truly appreciate your support!"
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Alanna Scott

June 8, 2026

5  out of  5
rating by Alanna Scott
"Rob Joiner has taken care of my family’s insurance needs over the past 3 decades across 2 generations. Through multiple life changes and moves, his office has always provided excellent service and quick response times. Of note, we had to file a claim when a vehicle was totaled. His office handled the claim processing with amazing efficiency. I highly recommend Rob Joiner with State Farm to handle your insurance needs"
We responded:
"Alanna...Thank you so much for the wonderful review! We’re truly honored to have served your family across two generations and for so many years. We’re glad that me and my team were able to provide excellent service—especially during your recent claim—and to keep everything efficient and responsive. We truly appreciate your recommendation!"
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Len Wood

June 6, 2026

5  out of  5
rating by Len Wood
"Have been with State Farm for many years, very professional and Reliable
R BARNES"
We responded:
"Rodney....Thank you for the kind review! We really appreciate your loyalty over the years. Our team is committed to staying professional, reliable, and here to help whenever you need anything."
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John Schimelpfenig

June 4, 2026

5  out of  5
rating by John Schimelpfenig
"Our need to acquire liability insurance for a non-profit organization was handled expeditiously and at a very reasonable cost. Thanks for the excellent service."
We responded:
"John...Thanks so much for your review! We’re glad we could help your non-profit get the coverage it needed quickly and at a great price. We truly appreciate your trust—please don’t hesitate to reach out if we can help with anything else."
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Nancy Griffin

May 27, 2026

5  out of  5
rating by Nancy Griffin
"Always help available when needed!"
We responded:
"Nancy...thank you so much for the kind words and great review! We appreciate you and your trust in our agency!"
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Lauren Puccillo

May 22, 2026

5  out of  5
rating by Lauren Puccillo
"Rob Joiner and his team at State Farm represent professionalism, reliability, and exceptional service. Their office is highly responsive, knowledgeable, and committed to creating a positive experience from start to finish. It’s clear they take pride in building strong relationships within the community and operating with integrity. State Farm continues to set a high standard in the industry, and Rob's office reflects that standard through consistent communication, efficiency, and attention to detail. Highly recommend working with this team!"
We responded:
"Thank you for the GREAT review Lauren! It is much appreciated!!"
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Brandy Leighann

May 13, 2026

5  out of  5
rating by Brandy Leighann
"These guys are the best! They are always so helpful! By far, the best insurance company around!"
We responded:
"Brandy...thank you for the awesome review and for trusting us with your business! "
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Edwin Fincher

May 9, 2026

5  out of  5
rating by Edwin Fincher
"Rob Joiner has a top notch team at his State Farm office! Thank you Erin for being so prompt and responsive!"
We responded:
"Edwin...thank you very much for the nice comments and the 5 Star review! We are pleased that you are happy with our team!!"
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Deondra Knox

April 20, 2026

5  out of  5
rating by Deondra Knox
"I have been with my State Farm agent Rob Joiner for years. Him and his staff are a pleasure to work with. Always professional and timely with any of my concerns."
We responded:
"Deondra, thank you for your loyalty over all of these years to both my agency and State Farm! You and trusting us with your business is very much appreciated!"
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Sory Montoya

April 15, 2026

5  out of  5
rating by Sory Montoya
"It was a pleasure working with Erin! She is fast and reliable."
We responded:
"Sory, thank you so much for the awesome review!! Erin strives to take care of all of our customers. I'm so happy that you were pleased with Erin's service!"
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Jeannie Lovvorn

April 1, 2026

5  out of  5
rating by Jeannie Lovvorn
"Great customer care from Grant Willis very knowledgeable and helpful with adding additional car to our current plan. Multiple discounts applied and all of this was done in a timely manner."
We responded:
"Jeannie, thank you for the glowing rating!"
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jeff smith

March 31, 2026

5  out of  5
rating by jeff smith
"Been with Rob for years… cars, boat, house… always fair, always responsive and always fair. 5 stars !"
We responded:
"Jeff....Thank you so much for the 5 Star review!! You are much appreciated! Thank you for your loyalty all these years!!"
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Susan Heckle

March 30, 2026

5  out of  5
rating by Susan Heckle
"Been with Rob Joiner State Farm since 2013. Never had a problem receiving help over the years. They are quick to help and always friendly."
We responded:
"Susan...Thank you so much for the 5 Star review! We are so pleased to hear that you are so happy with our service! Please let us know anytime you need assistance with any of your insurance needs!"
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Widget Hawk

March 23, 2026

5  out of  5
rating by Widget Hawk
"Had a great experience dealing with Rob Joiner. Question answered and resolved quickly! Both he and Grant have always been delightful, patient and very thorough. Even better than that he saved us $. Thanks Grant and Rob Joiner State Farm."
We responded:
"Widget…Thankyou for the nice comments about Grant. He’s a great part of our team!! Thank you for trusting State Farm and our agency with your business! "
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Helen Caldwell

March 23, 2026

5  out of  5
rating by Helen Caldwell
"Rob and his team are wonderful! Rob has been a huge help in advising how to handle my in laws insurance needs. Very responsive and the BEST customer service!! I can't say enough this team. They truly care about their clients and I highly recommend them!!"
We responded:
"Helen, thank you so much for the kind words! I hope everything goes well with your mother-in-law!"
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Jim Peele

March 15, 2026

5  out of  5
rating by Jim Peele
"Called the office to have one of my policy's update with a new vehicle and spoke to Erin who as very friendly and helpful she took all the information and update the policy. I would recommend Rob Joiner State Fare office for anyone looking for insurance. Huge thank you to Erin."
We responded:
"Jim...Thank you for the kind words and great review!!!"
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Hayley Melton

March 5, 2026

5  out of  5
rating by Hayley Melton
"Rob and Erin were an absolute pleasure to work with!"
We responded:
"Hayley...Thank you for the kind comments and 5 Star Review!! We very much appreciate your business and continued trust in our agency!"
Profile photo of Viola Patton-Wheeler

Viola Patton-Wheeler

March 2, 2026

5  out of  5
rating by Viola Patton-Wheeler
"Thank you Grant for your assistance. Great service"
We responded:
"Thank you Viola!! We appreciate the kind words and the great review!!"
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Alan Nichols

February 28, 2026

5  out of  5
rating by Alan Nichols
"Rob has always been responsive to questions and concerns. On the occasions I had a claim, he has backed me up and helped facilitate payment."
We responded:
"Thank you for the review, Alan! I am happy to hear that I was able to help you with your claim. Your feedback is valuable to me and I appreciate the opportunity to provide you with high-quality insurance."