Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alanna Scott

Alanna Scott

June 8, 2026

5  out of  5
rating by Alanna Scott
"Rob Joiner has taken care of my family’s insurance needs over the past 3 decades across 2 generations. Through multiple life changes and moves, his office has always provided excellent service and quick response times. Of note, we had to file a claim when a vehicle was totaled. His office handled the claim processing with amazing efficiency. I highly recommend Rob Joiner with State Farm to handle your insurance needs"
Profile photo of Len Wood

Len Wood

June 6, 2026

5  out of  5
rating by Len Wood
"Have been with State Farm for many years, very professional and Reliable R BARNES"
Profile photo of John Schimelpfenig

John Schimelpfenig

June 4, 2026

5  out of  5
rating by John Schimelpfenig
"Our need to acquire liability insurance for a non-profit organization was handled expeditiously and at a very reasonable cost. Thanks for the excellent service."
Profile photo of Nancy Griffin

Nancy Griffin

May 27, 2026

5  out of  5
rating by Nancy Griffin
"Always help available when needed!"
We responded:
"Nancy...thank you so much for the kind words and great review! We appreciate you and your trust in our agency!"
Profile photo of Lauren Puccillo

Lauren Puccillo

May 22, 2026

5  out of  5
rating by Lauren Puccillo
"Rob Joiner and his team at State Farm represent professionalism, reliability, and exceptional service. Their office is highly responsive, knowledgeable, and committed to creating a positive experience from start to finish. It’s clear they take pride in building strong relationships within the community and operating with integrity. State Farm continues to set a high standard in the industry, and Rob's office reflects that standard through consistent communication, efficiency, and attention to detail. Highly recommend working with this team!"
We responded:
"Thank you for the GREAT review Lauren! It is much appreciated!!"
Profile photo of Brandy Leighann

Brandy Leighann

May 13, 2026

5  out of  5
rating by Brandy Leighann
"These guys are the best! They are always so helpful! By far, the best insurance company around!"
We responded:
"Brandy...thank you for the awesome review and for trusting us with your business! "
Profile photo of Edwin Fincher

Edwin Fincher

May 9, 2026

5  out of  5
rating by Edwin Fincher
"Rob Joiner has a top notch team at his State Farm office! Thank you Erin for being so prompt and responsive!"
We responded:
"Edwin...thank you very much for the nice comments and the 5 Star review! We are pleased that you are happy with our team!!"
Profile photo of Deondra Knox

Deondra Knox

April 20, 2026

5  out of  5
rating by Deondra Knox
"I have been with my State Farm agent Rob Joiner for years. Him and his staff are a pleasure to work with. Always professional and timely with any of my concerns."
We responded:
"Deondra, thank you for your loyalty over all of these years to both my agency and State Farm! You and trusting us with your business is very much appreciated!"
Profile photo of Sory Montoya

Sory Montoya

April 15, 2026

5  out of  5
rating by Sory Montoya
"It was a pleasure working with Erin! She is fast and reliable."
We responded:
"Sory, thank you so much for the awesome review!! Erin strives to take care of all of our customers. I'm so happy that you were pleased with Erin's service!"
Profile photo of Jeannie Lovvorn

Jeannie Lovvorn

April 1, 2026

5  out of  5
rating by Jeannie Lovvorn
"Great customer care from Grant Willis very knowledgeable and helpful with adding additional car to our current plan. Multiple discounts applied and all of this was done in a timely manner."
We responded:
"Jeannie, thank you for the glowing rating!"
Profile photo of jeff smith

jeff smith

March 31, 2026

5  out of  5
rating by jeff smith
"Been with Rob for years… cars, boat, house… always fair, always responsive and always fair. 5 stars !"
We responded:
"Jeff....Thank you so much for the 5 Star review!! You are much appreciated! Thank you for your loyalty all these years!!"
Profile photo of Susan Heckle

Susan Heckle

March 30, 2026

5  out of  5
rating by Susan Heckle
"Been with Rob Joiner State Farm since 2013. Never had a problem receiving help over the years. They are quick to help and always friendly."
We responded:
"Susan...Thank you so much for the 5 Star review! We are so pleased to hear that you are so happy with our service! Please let us know anytime you need assistance with any of your insurance needs!"
Profile photo of Widget Hawk

Widget Hawk

March 23, 2026

5  out of  5
rating by Widget Hawk
"Had a great experience dealing with Rob Joiner. Question answered and resolved quickly! Both he and Grant have always been delightful, patient and very thorough. Even better than that he saved us $. Thanks Grant and Rob Joiner State Farm."
We responded:
"Widget…Thankyou for the nice comments about Grant. He’s a great part of our team!! Thank you for trusting State Farm and our agency with your business! "
Profile photo of Helen Caldwell

Helen Caldwell

March 23, 2026

5  out of  5
rating by Helen Caldwell
"Rob and his team are wonderful! Rob has been a huge help in advising how to handle my in laws insurance needs. Very responsive and the BEST customer service!! I can't say enough this team. They truly care about their clients and I highly recommend them!!"
We responded:
"Helen, thank you so much for the kind words! I hope everything goes well with your mother-in-law!"
Profile photo of Jim Peele

Jim Peele

March 15, 2026

5  out of  5
rating by Jim Peele
"Called the office to have one of my policy's update with a new vehicle and spoke to Erin who as very friendly and helpful she took all the information and update the policy. I would recommend Rob Joiner State Fare office for anyone looking for insurance. Huge thank you to Erin."
We responded:
"Jim...Thank you for the kind words and great review!!!"
Profile photo of Hayley Melton

Hayley Melton

March 5, 2026

5  out of  5
rating by Hayley Melton
"Rob and Erin were an absolute pleasure to work with!"
We responded:
"Hayley...Thank you for the kind comments and 5 Star Review!! We very much appreciate your business and continued trust in our agency!"
Profile photo of Viola Patton-Wheeler

Viola Patton-Wheeler

March 2, 2026

5  out of  5
rating by Viola Patton-Wheeler
"Thank you Grant for your assistance. Great service"
We responded:
"Thank you Viola!! We appreciate the kind words and the great review!!"
Profile photo of Alan Nichols

Alan Nichols

February 28, 2026

5  out of  5
rating by Alan Nichols
"Rob has always been responsive to questions and concerns. On the occasions I had a claim, he has backed me up and helped facilitate payment."
We responded:
"Thank you for the review, Alan! I am happy to hear that I was able to help you with your claim. Your feedback is valuable to me and I appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Matthew Elston

Matthew Elston

February 24, 2026

5  out of  5
rating by Matthew Elston
"Rob and his team are excellent to work with. You won’t be disappointed."
We responded:
"Thank you for the great review Matt! We appreciate your kind words!"
Profile photo of Anne Causey

Anne Causey

February 17, 2026

5  out of  5
rating by Anne Causey
"I spoke with GRANT WILLIS . Was very grand very knowledgeable about my issues. He will follow up with his boss ref to a question he wasn't sure about. Sent me e mail immediately on an item I needed. Very nice and very.polite"
We responded:
"Anne...thank you for the nice comments about Grant! He strives to provide excellent customer service and we are proud to have him on our team!"
Profile photo of Jill Bauer

Jill Bauer

February 16, 2026

5  out of  5
rating by Jill Bauer
"Rob Joiner and crew have been fantastic with handling my home and family auto insurance for years"
We responded:
"Jill....thank you for the very nice comments and the 5 Star Review! We appreciate your business and loyalty to my agency!!"
Profile photo of Mary Beth

Mary Beth

February 4, 2026

5  out of  5
rating by Mary Beth
"I have been with State Farm since I began driving at 15yo. Rob took over when the previous agent retired. Everything has always went smoothly when I’ve had to file a claim or needed help with anything!"
We responded:
"Mary Beth, thank you so much for the kind words and great review! We appreciate you and your continued loyalty to both my agency and State Farm more than you could know!"
Profile photo of Jason Ackerman

Jason Ackerman

January 27, 2026

5  out of  5
rating by Jason Ackerman
"Rob and his team have been serving the Rock Hill community for many years. He's an excellent State Farm agent, that will take time to sit with you an actual understand your insurance needs. Highly recommend his team to anyone who is looking for insurance."
We responded:
"Thanks for the 5 Star review Jason!! We very much appreciate it!"
Profile photo of Roger Sanders

Roger Sanders

January 8, 2026

5  out of  5
rating by Roger Sanders
"Erin was incredibly helpful and prompt! Saved me a bunch of money, just a delightful experience!"
We responded:
"Roger, Thank you so much for the nice comments and 5 star review!"
Profile photo of john folk

john folk

January 6, 2026

5  out of  5
rating by john folk
"Always friendly and willing to help. Rob joiner agency is very good and Willis was very helpful on helping me resolved an issue with my loan company kudos!"
We responded:
"John, thank for the nice comments and the 5 star review! Your business with our agency is much appreciated!!"